Your role at Bugaboo

At Bugaboo, we’ve been revolutionizing parenting products since 1999, setting the standard for premium design, durability and functionality in strollers and beyond. As pioneers in our field, we didn’t just create products — we sparked a global movement.

Innovation, design, sustainability, and quality are at the heart of everything we do. We are committed to building an inclusive and forward-thinking organization while making a positive impact on people and the planet.

Are you ready to join us?

Your goal

As a Logistic Coordinator, your mission is to ensure efficient order fulfillment, logistics execution, and 3PL performance management, supporting a smooth order-to-cash process and enabling excellent customer experience across APAC operations.

You are part of the Customer Operations team and report to the Customer Operations Manager APAC.

What will you do

• Manage end-to-end customer order processing, ensuring orders are delivered on time and in full

• Coordinate shipments with logistics service providers and ensure all documentation is accurate and complete

• Monitor order status proactively, resolve issues, and maintain smooth order-to-cash processes

• Work closely with 3PL partners to track logistics KPIs and ensure efficient warehouse operations

• Analyze 3PL data, inventory levels, and warehouse capacity to ensure service performance

• Support credit management activities, including monitoring overdue invoices and customer credit status

• Verify 3PL invoices and provide monthly accrual data to finance

• Support cross-functional projects, including new sales channel setup and process optimization

• Handle special orders (direct sales, campaigns, trade fairs, etc.) and manage customer inquiries and complaints

• Prepare operational reports for monthly and quarterly reviews

What you will bring to the table

• 3–5 years of experience in logistics, supply chain, or operations in an international environment

• Experience with order management processes and ERP systems

• Solid understanding of logistics operations, 3PL management, and warehouse processes

• Knowledge of customs clearance processes and working with brokers

• Experience in credit management processes is a plus

• Strong analytical mindset and ability to interpret operational data

• Excellent communication skills and ability to work under pressure

• Proficiency in Microsoft Office (Excel, PowerPoint)

• Fluent in English (written and spoken)

• Knowledge of Japanese or Korean is a strong plus

• Experience working with premium consumer products or retail environments is preferred

You build trust through collaboration and thrive in a dynamic environment.

And last but not least:
You live our core values — ownership, collaboration, transparency, and simplicity.